Prepared for you, not for a shelf.
Some prescriptions can’t be filled from stock — they’re made up individually, exactly as your prescriber wrote them. If you hold one, send it to us and we’ll handle the rest.
Requires a valid prescription from your own health practitioner.
How it works
Three steps, start to door.
Send your script
Send us your prescription online in a couple of minutes — the code from the SMS or email your prescriber sent you, or a photo of a paper script to get started.
We review & confirm your price
A registered pharmacist checks your prescription. Compounded medicines are prepared individually, so we confirm your exact price with you — nothing is charged until you approve it.
Prepared, then posted
Your medicine is prepared to your prescriber’s exact order by a registered Australian compounding pharmacy, then sent by tracked express post.
What to expect
Said plainly, kept plainly.
- 01Reviewed by a registered pharmacist within 1 business day — usually much faster
- 02You approve your exact price before anything is charged
- 03Medicines that need to stay cold travel in insulated packaging with ice packs
- 04Tracking number by SMS within 24–48 hours of dispensing
Paper prescription? We can start from a photo, but by law the original must reach the pharmacy before your medicine can be supplied — we’ll walk you through posting it to us.
Who prepares it
Treatments that require specialist preparation are compounded by registered Australian compounding pharmacies we partner with — so every prescription is dispensed by a qualified Australian pharmacist before it is posted to you.
Common questions
Asked & answered.
What is a compounded medicine?
A compounded medicine is one a pharmacist prepares individually, to your prescriber’s exact order, rather than one manufactured in standard strengths and taken off a shelf. It’s made up specifically for you once a valid prescription is confirmed.
Do I need a prescription for a compounded medicine?
Yes. Compounded medicines are prescription-only — you’ll need a valid prescription from your own doctor or health practitioner. Scriptwell dispenses and delivers; we don’t arrange prescriptions or consultations.
How long does a compounded prescription take to reach me?
A registered pharmacist reviews your script within 1 business day, usually sooner. Because each compounded medicine is prepared individually, it takes a little longer to make up than a stock item before it can be dispatched. Once it’s on its way you’ll get a tracking number by SMS within 24–48 hours of dispensing.
Why do you confirm the price before preparing it?
Compounded medicines are made individually, so the price varies with each prescription — there’s no shelf price to quote. A pharmacist confirms your exact price first, and nothing is charged until you approve it. TGA advertising rules also mean we can’t list prescription-medicine prices publicly.
Can you deliver a compounded medicine anywhere in Australia?
Yes — we post Australia-wide by tracked express post, in plain, discreet packaging. Anything that needs to stay cold travels in insulated packaging with ice packs, timed to avoid sitting in a depot over a weekend. Local patients can choose pickup instead.
This page explains the dispensing process only. It isn’t medical advice and doesn’t discuss any particular medicine — those conversations belong with your prescriber and pharmacist.
Ready when you are.